Setting up a guest Wi-Fi in your restaurant is an excellent investment in the future of your establishment. Guest Wi-Fi is a must-have for businesses today, as they offer customers an easy, seamless experience, as well as important marketing opportunities for owners. Restaurants can benefit from offering Wi-Fi, as this technology is an effective way...
Setting up a dedicated guest wi-fi connection According to recent statistics, 77 percent of adults in the United States own a smartphone. Indeed, today’s digital journey has revolutionized the dining experience and, in turn, has impacted the way the restaurant industry must do business in order to stay profitable. As such, Wi-Fi has evolved from...
Customer Relationship Management tools (CRM) are a company-wide business strategy designed to help improve revenue and profitability, as well as reduce costs. Above and beyond anything else however, a CRM system supports a strategy which puts the customer squarely at the center of everything that you do. Such a customer-centric strategy has to be based...
One of the main challenges restaurant chains face in our era is customer acquisition and retention. Within an increasingly competitive landscape and high customer standards, it’s proving to be as hard to keep customers than it is to get them in first place. It is for this reason that restaurants are turning to differentiating technology...
Whether you have been working in the restaurant industry for years, or are new to the scene, it’s impossible not to have been confronted by the question of whether to offer guest Wi-Fi in your establishment. With recent statistics reporting that more than three out of four adults own a Smartphone, and further, that most...
Brick and mortar retailers and restaurants are facing tremendous competition from online giants while having to adapt to fast-changing customer needs quickly. The rapidly expanding ownership of smartphones and other handheld devices is revolutionizing the retail and restaurant industries, and consumers are increasingly relying on Wi-Fi as part of their digital journey and purchasing decision process....
If you’re like most of us, you welcome free Wi-Fi when you’re out and about. You connect in places like restaurants, airports, retail stores and coffee shops. Owners of establishments like this use Wi-Fi to encourage patronage. They know you have other ways to stay connected, so they need to ensure the Wi-Fi connection they...
Unlike previous generations, unlicensed spectrum technologies will play a major role in 5G. There are two main definitions of 5G. The first is a narrower one: a set of radio specifications defined by 3GPP, which will form the basis of official 5G standards for the 5G new radio (NR). The second one is broader where...
In an increasingly connected world, most retailers have had to compare the pros and cons of offering free Wi-Fi to their customers. While we have covered this question several times in a variety of blogs – and numerous large-scale studies have also outlined the benefits of Wi-Fi deployment – it makes sense to expand our...
Wi-Fi is technology available almost anywhere you go in modern society. From your local coffee shop to kilometers up in the sky while you’re travelling abroad, Wi-Fi is so readily available that it’s easy to take it for granted. Professionally, Wi-Fi helps us be productive no matter where we are or what time it is....