What is Presence Engage?

Presence Engage is a proximity marketing platform that leverages your Guest Wi-Fi network to detect and engage with customers from the moment they walk into your store. Customers need only log into your Wi-Fi network once. After that, Presence Engage will forever recognize the mobile device and associate with it that specific customer. Create customer personas, anticipate in-store behavior and initiate great customer interactions that increase spend and loyalty.

Features

Presence Engage packs many tools into one single platform.

Quick Implementation

Set up and configure in no time, with support from our experts.

Unique Marketing Platform

Lets you create engagement campaigns right out the box.

Marketing CRM Integration

Integrates with major 3rd party marketing campaign management software.

Generate Fast Reports

Tracks campaign performance and customer behavior.

Have a question? Have our team reach out to you!

Our sales team is delighted to walk you though Datavalet's offering.

A 3-Step Deployment System

Our process is simple and effective. Here’s how!

1
SETUP

Configure engagement campaigns either on the intuitive Presence Engage platform, or on your own Marketing CRM. Then set rules for various visitor events for each campaign. Presence Engage will automatically trigger the appropriate campaign based on each customer’s detected behavior pattern.

2
ACTIVATE

When first-time customers access your Wi-Fi network, the captive portal collects their personal information and associates it to that device. After that, whenever that device comes within range of one of your Wi-Fi access points, Presence Engage will recognize that particular customer.

3
ENGAGE

Over time, build customer profiles based on their unique patterns and behavior. Presence Engage then automates the appropriate campaign: greet a loyal customer, send a survey, prompt to download your app, etc. Analyze campaign performances in order to tweak and optimize results.

6 Campaigns Types

6 Campaigns Types

Quickly engage with customers though 6 ready-to-use marketing campaigns on your Presence Engage platform.

New user

Welcome message sent after the first sign-in on the Wi-Fi using the captive portal.

Post-visit

As a visitor leaves the store, drop a message inviting them to come back or leave feedback.

Welcome back

Recognize returning visitors and delight them with a personalized greeting.

Win back

Send special offers to lure customers who have gone “dark” back to the store.

Frequent customer

Cater to loyal customers with hyper-personalized offers and turn them into ambassadors.

Dwell time

Identify who spends a long time in your store and creatively enhance their experience.

6 Campaigns Types

6 Campaigns Types

Quickly engage with customers though 6 ready-to-use marketing campaigns on your Presence Engage platform.

New user

Welcome message sent after the first sign-in on the Wi-Fi using the captive portal.

Post-visit

As a visitor leaves the store, drop a message inviting them to come back or leave feedback.

Welcome back

Recognize returning visitors and delight them with a personalized greeting.

Win back

Send special offers to lure customers who have gone “dark” back to the store.

Frequent customer

Cater to loyal customers with hyper-personalized offers and turn them into ambassadors.

Dwell time

Identify who spends a long time in your store and creatively enhance their experience.

Featured Image

Benefits of Presence Engage

  • Enhance in-store experience: Better understand each customer's in-store patterns and consumption habits to optimize future visits.
  • Increase revenues: Promote products and services more effectively by communicating with customers in a more timely and personalized way.
  • Foster customer loyalty: Stay connected with customers with relevant and timely communication that will keep them coming back for more.
  • Business as usual : Continue working with the tools you know and love; Presence Engage easily integrates with your marketing campaign software.

Marketing CRM Integration

Presence Engage integrates with most CRMs.

Fill out the form below and we will contact you!

Discover our Latest Posts

Download our Managed Wi-Fi Brochure

Request a Brochure
Datavalet provides high-speed Wi-Fi network management to guest and staff across your business. Transforming Wi-Fi from commodity to business value.

Get in Touch

Connect with Us