What is Presence Engage?

Presence Engage is a proximity marketing platform that uses your Guest Wi-Fi network to detect and engage with customers from the moment they walk into your store. Create customer profiles, anticipate in-store behavior, and initiate great customer interactions that increase spending and loyalty.

Presence Engage - Proximity Marketing Features

Presence Engage comes with a whole toolbox at your disposal.

Quick Implementation

Implement the system quickly and easily with support from our experts.

Create Unique Marketing

Create unique engagement campaigns to enhance your sales.

Marketing CRM Integration

Integrate with major 3rd party marketing campaign management software.

Generate Useful Reports

Track campaign performance and customer behavior.

Ready to connect?

Our sales team would love to tell you more about proximity marketing.

A 3-Step Deployment System

Getting started with proximity marketing is simple.

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1
Setup

Configure engagement campaigns on Presence Engage or your marketing CRM. Set rules for various visitor events for each campaign. Presence Engage will automatically trigger the appropriate campaign based on each customer’s detected behavior pattern.

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2
Activate

Build customer profiles based on their unique patterns and behavior. Then, automate campaigns: greet a loyal customer, send a survey, prompt to download your app, etc. Analyze campaign performances to tweak and optimize results.

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3
Engage

Over time, build customer profiles based on their unique patterns and behavior. Presence Engage then automates the appropriate campaign: greet a loyal customer, send a survey, prompt to download your app, etc. Analyze campaign performances in order to tweak and optimize results.

6 Proximity Marketing Campaign Types

6 Proximity Marketing Campaign Types

Quickly engage with customers through 6 ready-to-use marketing campaigns on your Presence Engage platform.

New users

Have a welcome message sent after the first sign-in on the Wi-Fi using the captive portal.

Post-visit

As a visitor leaves the store, drop a message inviting them to come back or leave feedback.

Welcome back

Recognize returning visitors and delight them with a personalized greeting.

Win back

Send special offers to lure customers who have gone “dark” back to the store.

Frequent customers

Cater to loyal customers with hyper-personalized offers and turn them into ambassadors.

Dwell time

Identify who spends a long time in your store and creatively enhance their experience.

Proximity Marketing Campaign Types

Proximity Marketing Campaign Types

Quickly engage with customers through 6 ready-to-use marketing campaigns on your Presence Engage platform.

New users

Have a welcome message sent after the first sign-in on the Wi-Fi using the captive portal.

Post-visit

As a visitor leaves the store, drop a message inviting them to come back or leave feedback.

Welcome back

Recognize returning visitors and delight them with a personalized greeting.

Win back

Send special offers to lure customers who have gone “dark” back to the store.

Frequent customers

Cater to loyal customers with hyper-personalized offers and turn them into ambassadors.

Dwell time

Identify who spends a long time in your store and creatively enhance their experience.

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Benefits of Proximity Marketing

  • Enhance in-store experience: Better understand each customer's in-store patterns and consumption habits to optimize future visits.
  • Increase revenue: Promote products and services more effectively by communicating with customers in a more timely and personalized way.
  • Foster customer loyalty: Stay connected with customers using relevant and timely communication that will keep them coming back for more.
  • Business as usual: Continue working with the tools you know and love; Presence Engage easily integrates with your marketing campaign software.

Marketing CRM Integration

Presence Engage integrates with most CRMs.

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Want to learn more about proximity marketing? Get in touch with us!

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Datavalet provides high-speed Wi-Fi network management to guest and staff across your business. Transforming Wi-Fi from commodity to business value.

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