As a property manager, your schedule gets busier by the day. Finding a provider who offers a turnkey solution from the get-go saves you time, money, and effort.
We aren’t under contract with a specific hardware vendor. This allows us to create a tailored network design, without the limitations that come from being tied to any single vendor. Instead, we select vendors based on your budget and unique connectivity needs. Once your network is installed, we provide rapid-response field service. If your hardware encounters issues, we ensure swift repair and replacement, plus ongoing firmware updates.
As a property manager, you have enough to monitor and manage, so you don’t need your multi-family Wi-Fi to be another item on your to-do list. We proactively monitor your custom network for security, connectivity, and overall performance. If an issue is identified, we mobilize to fix it without delay. Generally, the issue can be sorted without you or your residents even becoming aware there was a problem in the first place.
We offer 360 support with continuous monitoring that minimizes your need to call. With Maestro, our clients receive a dedicated account manager, and can also contact our help desk 24/7. Our help desk technicians are experts, and can answer your questions or solve your problems quickly. If you need to make any adjustments to your current setup, simply flag it to your dedicated account manager and we’ll take care of the rest.
Nowadays, residents need to be connected constantly, whether it’s for messaging, streaming, work, or school. With most multi-family Wi-Fi providers, residents call the property manager when problems arise. With Maestro, they call us.
We provide a toll-free number that connects your residents with a dedicated technician, at any time of the day. We don’t believe in long hold times or multiple transfers. Whatever your residents encounter, we can help, from upgrading their internet plan, changing payment methods, or adding and removing devices.
Other features Maestro includes:
Ultimately, Maestro is more than just a MDU Wi-Fi solution. It’s a way to improve you and your resident’s quality of life. If you’re looking to generate more revenue from your tenants, provide more value, and have greater oversight of your building through detailed usage analytics, Maestro may be the solution for you. Plus, you won’t have to worry about the technical details. With Datavalet, you’re working directly with Wi-Fi experts who are there for you and your tenants 24/7. Get in touch now to learn more.