Jobs

Collaboration at the office

Solution Design Coordinator

  Contractual position: 1 year DATAVALET has an immediate requirement in the Montreal office for a Solution Design Coordinator to support sales efforts for banking and financial institutions, travel, transport and hospitality venues, retail stores and centres, corporate environments, government and health care facilities, and…

Channel Development Manager

Channel Development Manager

  Datavalet is looking for strategic Channel Development Manager that has a proven track record of developing new channel partner relationships.  More specifically, the ideal candidate needs to have experience in developing strategic relationship with TELCO, technology consulting firm and large network integrator. The Channel Development…

call-center-agent

Call Center – Technical Support Agent Level 1

  As a Network Analyst, support you will provide invaluable expertise to customers, guiding them toward resolutions and tending to their requests for varied forms of assistance. In this role, you are the trusted ambassadors for one of Canada’s front running managed services provider, Datavalet….

network_analyst_level_3

Network Analyst Level 3

  The objective of the Level3 Network Analyst is to own complex and/or long-term incident tickets and work on them to resolution, interacting with vendor support, customers and other departments within Datavalet. They will also be responsible to oversee the stabilization phase for new customers,…

quality_assurance

Call Center Quality Assurance Analyst

  The Quality Assurance Analyst is responsible for assessing the Service Desk Analyst team’s quality of performance. The Service Desk teams provide wireless networking and device technical support for end users in addition to Incident Management services for our customers’ network infrastructure. The Quality Assurance…

workflow_coordinator

Workflow Coordinator

  The objective of the Workflow Coordinator is to drive SLA adherence within a NOC setting by overseeing the moment-to-moment operational flow of tickets and phone calls between teams executing Incident Management, Service Requests and End User Assistance, ensuring that these teams meet their SLA…

talk_to_sales

Senior Network Analyst

  Datavalet, a leading Canadian IT managed service provider, is looking for a knowledgeable, logical, perceptive, and experienced WiFi specialist for a role in our Senior Network Analyst team. If you have a fundamental knowledge or experience supporting, installing, configuring routers, switches, wireless controllers, access…

network_owner

Wireless LAN Administrator

  The Network Owner is responsible for the continual optimization of strategic, large scale networks. Through Continual Service Improvement, Problem Management and their understanding of best practice design principles, they will be positioned to produce recommendations on design, configuration and operational enhancements to improve Datavalet’s…

customer-experience-manager

Customer Experience Manager

  Datavalet is currently recruiting for a dynamic, flexible and enthusiastic candidate to join the Customer experience team. The ideal candidate will be responsible to support strategic and VIP accounts as well as maintaining and strengthening the overall business relationship of Datavalet’s partners and customers….