If you manage apartments or condos, you know the demand for internet-ready units is on the rise. Giving your tenants the ability to get connected from day one adds immediate value, while offering a host of benefits to you as a building manager. In this post, we’ve broken down the top 6 reasons why you should choose Datavalet for your Multi-Dwelling Unit (MDU) Wi-Fi.
Maestro Benefit #1: Turnkey Provider
As a property manager, your schedule gets busier by the day. Finding a provider who offers a turnkey solution from the get-go saves you time, money, and effort.
- Internet service provider (ISP) management
We’ve partnered with multiple ISPs throughout the US and Canada. We advise on the best ISP for your property size and individual needs. We provision your internet, monitor your network, troubleshoot performance issues, and manage your day-to-day needs.
- Wi-Fi architecture & installation
With over 20 years experience in the Wi-Fi industry, we understand the need for secure, fast, and constant connectivity. With Maestro, we install Wi-Fi throughout your property so your residents will be connected from the moment they walk through the doors and anywhere in the property, not just in their apartment or condo. You can connect your IoT devices like cameras, smart intercom systems, safety sensors, and more.
- Software setup
Maestro is quick to setup, and easy to use. You and your residents can simply log in, manage your network preferences, payments, find lost devices, and more.
- Support
We offer continuous proactive monitoring. Call your dedicated Account Manager or our 24/7 help desk any time of day or night. When residents need support, they call us, not you.
Maestro Benefit #2: Vendor-Agnostic
We aren’t under contract with a specific hardware vendor. This allows us to create a tailored network design, without the limitations that come from being tied to any single vendor. Instead, we select vendors based on your budget and unique connectivity needs. Once your network is installed, we provide rapid-response field service. If your hardware encounters issues, we ensure swift repair and replacement, plus ongoing firmware updates.
Maestro Benefit #3: Network Monitoring
As a property manager, you have enough to monitor and manage, so you don’t need your multi-family Wi-Fi to be another item on your to-do list. We proactively monitor your custom network for security, connectivity, and overall performance. If an issue is identified, we mobilize to fix it without delay. Generally, the issue can be sorted without you or your residents even becoming aware there was a problem in the first place.
Maestro Benefit #4: 24/7 Property Manager Support
We offer 360 support with continuous monitoring that minimizes your need to call. With Maestro, our clients receive a dedicated account manager, and can also contact our help desk 24/7. Our help desk technicians are experts, and can answer your questions or solve your problems quickly. If you need to make any adjustments to your current setup, simply flag it to your dedicated account manager and we’ll take care of the rest.
Maestro Benefit #5: 24/7 Resident Support
Nowadays, residents need to be connected constantly, whether it’s for messaging, streaming, work, or school. With most multi-family Wi-Fi providers, residents call the property manager when problems arise. With Maestro, they call us.
We provide a toll-free number that connects your residents with a dedicated technician, at any time of the day. We don’t believe in long hold times or multiple transfers. Whatever your residents encounter, we can help, from upgrading their internet plan, changing payment methods, or adding and removing devices.
Maestro Benefit #6: Adaptable Internet Services
Other features Maestro includes:
- A built-in payment module
- Location analytics
- A communications module
- Automated push notifications
Conclusion
Ultimately, Maestro is more than just a MDU Wi-Fi solution. It’s a way to improve you and your resident’s quality of life. If you’re looking to generate more revenue from your tenants, provide more value, and have greater oversight of your building through detailed usage analytics, Maestro may be the solution for you. Plus, you won’t have to worry about the technical details. With Datavalet, you’re working directly with Wi-Fi experts who are there for you and your tenants 24/7. Get in touch now to learn more.
Datavalet provides high-speed Wi-Fi network management to guest and staff across your business. We can transform Wi-Fi from commodity to business value.