Datavalet

Hospitality

Hotels, Resorts, Convention Centers and Multi Dwelling Units

Our story began in hospitality back in the days when we were helping hotels and travel venues with wired Internet and Intranet solutions. In the early 2000s, the hospitality market pioneered Wireless deployments and we were there to walk them through it. We are very proud to continue to serve them. 

Today’s traveler, whether on business or pleasure, demands secure and easily accessed wireless connectivity. The importance of staying connected and being able to work and exchange vital information or communicate with family and friends or access social and entertainment networks will determine where people decide to stay.

Managing that access to enhance your business and meet your guests’ needs is increasingly complex. The type and volume of traffic can be highly differentiated in a single establishment- between preferred clients who require and are ready to pay for premium access and those who expect basic service for free. Meeting, business and convention areas can be especially difficult in terms of speed, security and bandwidth.

Whether you are in existing establishment or planning a new one, we work with you to understand your requirements and gauge your objectives to design, install and manage your wireless networks. Since we are vendor agnostic, we have the flexibility of accommodating existing infrastructure or providing cost-effective upgrades or refits.

Give your customers that added convenience – which really is an essential component in today’s market – of secure and dependable wireless access.

Some of our hospitality customers

Choice Hotels

Starwood Hotels

 

Guest Access Management (GAM)

Our Guest Access Management allows you to choose how and where people connect with our Captive Portal features. Divide your establishment into discreet zones or hot spots, tailor and target types of services as you see fit and manage bandwidth and usage. Offer free access for all, preferred access for some. Ensure your brand is prominently displayed. Protect your brand and your customers from potentially damaging content. Push information to guide business. Better understand who your customers are.

Most importantly, allow us to manage your wireless networks 24/7/365 backed by professionally staffed customer support with our Session Management and a help desk that your customers will find actually helpful in the rare case of they need to contact us.

With DATAVIEW, keep on top of your network’s performance and collect valuable usage information through our flexible reporting.

Wireless Infrastructure Management (WIM)

Our Wireless Infrastructure Management ensures the health and security of your networks.

Choose from an array of service modules that are right for your needs: scalable surveillance services, reliable and rapidly deployed field services and state of the art enhanced services. Our dedicated teams take the worry out of monitoring and controlling your network, freeing resources internally and mitigating the cost of expensive training and upkeep. WIM Monitor meticulously tracks threats and malfunctions on your network. WIM Control offers additional peace of mind with a comprehensive range of management and remediation features including our Network Operations Center that is professionally staffed 24/7/365 and our Field Dispatch service.

Mobile Access Management (MAM)

Want to provide your staff with secure and reliable mobile connectivity? Then entrust the management of your company’s mobile devices to our Mobile Access Management. We are vendor agnostic and have extensive experience that allows us to tailor a plan that works for you and your people. Increasingly companies are turning to Bring Your Own Device (BYOD) options. While they do provide cost savings, they can also be a nightmare if not properly managed. Whether you have 10 or 1,000 people working for you, we have solutions that work and that keep you and your people on track.

Business Intelligence (B’IQ)

If knowledge is power, then it only makes sense to tap into the data that flows through your network and turn it into actionable intelligence. B’IQ does just that. With Presence Aware track the effectiveness of your promotions, target them more accurately and get an edge on the competition. With Usage Aware tap into powerful guest behavior metrics to ensure that your business is on target.